REFUND POLICY

Thanks for shopping with DNG Comics.

All of our comics and merchandise are unique collectible items.

Cancellations

You may cancel your order within 5 business days of purchase, provided the item has not yet been dispatched. To request a cancellation, email support@dngcomics.com with your order number.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 14 days of delivery at support@dngcomics.com with photos of the issue. We will arrange a replacement or full refund at no extra cost to you.

EU & UK Customers

If you are based in the European Union or United Kingdom, you have a statutory 14-day cooling-off period from the date you receive your order. During this period, you may return items for a full refund, provided they are unused and in their original packaging. Return shipping costs are the responsibility of the buyer. To exercise this right, email support@dngcomics.com within 14 days of receiving your order.

Non-Returnable Items

The following items cannot be returned or refunded unless defective:

  • Signed or graded comics (due to authentication and grading seals)
  • Framed editions
  • Items that have been opened, used, or are not in their original condition

Refund Processing

Approved refunds will be processed within 5-10 business days to your original payment method.

Contact Us

For any questions about your order, contact support@dngcomics.com.

Phone: 888-574-3597